Delivery and Returns

We make all our chocolates lovingly by hand and we pack them and post carefully. We don’t want your chocolates left on a doorstep to melt or be eaten by the neighbour’s dog, so we send all parcels via Australia Post and you will need to sign for them. Whilst this helps to protect them from heat damage, please be aware that chocolates don’t like heat. Platypi Chocolate want you to get the best product in the shortest time possible, so consider the weather when ordering. We may delay postage if the weather is very hot. Platypi Chocolate do not accept returns for heat affected product.

Please read our terms and conditions (link) carefully


Australia: 3-5 days via Australia Post

$12 flat rate to anywhere in Australia


Please email your order, including preferred collection date and time

International delivery

Available to Asia only: Minimum 6 business days

Up to 500g (including packaging): $25

Over 500g up to 2kg: $39